lodebit Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "lodebit", "we", "us", or "our" refers to the lodebit online gaming platform operating at lodebit.net, duly licensed by PAGCOR to offer online casino and sportsbook services to eligible Filipino players.
• "Platform" means the lodebit website, mobile web interface, and all associated software, tools, games, and services available at lodebit.net.
• "Player", "you", or "your" refers to any individual who registers an account with lodebit and uses the Platform for gaming purposes.
• "Account" means the individual registered account created by a Player on the lodebit Platform, containing the Player's personal details, PHP wallet balance, transaction history, and preferences.
• "Wager" or "Bet" means any real-money game play or sportsbook bet placed by a Player using funds from their lodebit account balance.
• "Bonus Funds" means any promotional credits, free bet allocations, cashback amounts, or other non-cash incentives granted by lodebit to a Player's account.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body responsible for licensing and regulating gaming operations in the Philippines.
• "KYC" means Know Your Customer — the identity verification process required of all lodebit Players before withdrawals are processed, in compliance with Philippine anti-money laundering laws.

By accessing the lodebit Platform, creating an account, making a deposit, or placing any wager, you unconditionally accept and agree to be legally bound by these Terms & Conditions in their entirety, together with lodebit's Privacy Policy and any additional rules, policies, or promotion-specific terms published on the Platform from time to time.

These Terms & Conditions constitute a binding legal agreement between you and lodebit. They are governed by the laws of the Republic of the Philippines. By agreeing to these terms, you confirm that you are acting on your own behalf and not as an agent or representative of any third party.

To be eligible to register and use the lodebit Platform, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the Platform:

1. You must be at least 21 years of age. This minimum age requirement is mandated by PAGCOR regulations governing online gambling in the Philippines. lodebit strictly enforces this requirement and will request government-issued identification documents to verify your age.
2. You must be physically located in a jurisdiction where access to online casino and sportsbook services is not prohibited under applicable local laws. Players accessing lodebit from jurisdictions where such services are illegal do so entirely at their own risk.
3. You must not be listed on any self-exclusion register maintained by PAGCOR or lodebit, or be subject to any voluntary or mandatory gambling exclusion order.
4. You must not be an employee, contractor, director, officer, or immediate family member of lodebit or any of its affiliated entities, game providers, or payment processors.
5. You must have full legal capacity to enter into a binding contract under Philippine law.

Each Player may hold only one active account on lodebit at any time. The registration of duplicate accounts, whether under the same or different personal details, is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of all balances held therein.

When registering your lodebit account, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, valid Philippine mobile number, and a working email address. You are responsible for keeping your registration details up to date. Failure to maintain accurate account information may result in delays to withdrawal processing or account suspension pending verification.

You are solely responsible for maintaining the confidentiality and security of your account login credentials, including your username, password, and any two-factor authentication codes. lodebit will not be held liable for any losses arising from unauthorised access to your account resulting from your failure to keep your credentials secure.

• Do not share your lodebit account credentials with any other person.
• Enable two-factor authentication (2FA) via your registered Philippine mobile number for enhanced account security.
• Notify lodebit support immediately at [email protected] if you suspect unauthorised access to your account.
• lodebit will never ask for your password via email, live chat, or telephone.

KYC Verification: All Players are required to complete lodebit's Know Your Customer (KYC) identity verification process before withdrawals are processed. KYC documents typically include a government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys national ID, driver's licence) and may include proof of address and source of funds depending on transaction history and regulatory requirements.

All financial transactions on lodebit are denominated in Philippine Peso (PHP / ₱). lodebit does not impose currency conversion fees. The accepted deposit and withdrawal methods are:

• E-Wallets: GCash, PayMaya — deposits typically reflect within 60 seconds; withdrawals often processed within the same hour of approval for KYC-verified accounts.
• Bank Transfer: BPI, BDO, Metrobank — deposits and withdrawals processed within the same business day, subject to bank processing times.
• Cards: Visa and Mastercard credit and debit cards — subject to card issuer processing times.

Deposits: The minimum single deposit amount is ₱100. lodebit does not charge deposit processing fees. Deposits must be funded from payment sources registered in your own name — third-party deposits are not permitted.

Withdrawals: Withdrawal requests are processed within 24 hours of submission for accounts that have completed KYC verification. The minimum withdrawal amount is ₱500. lodebit reserves the right to carry out additional verification checks before processing any withdrawal, particularly for large or unusual amounts. Withdrawals may only be made to a payment method that matches your registered account name.

lodebit offers various bonuses and promotional incentives to eligible Players from time to time. All bonuses are subject to the specific terms and wagering requirements published on the relevant promotion page. The following general conditions apply to all lodebit bonuses:

• Bonuses are available only to Players who have completed registration and, where applicable, KYC verification.
• Each promotion is available once per Player, per household, and per device unless otherwise stated.
• Bonus Funds are subject to wagering requirements before they may be converted to withdrawable real-money balance. The applicable wagering multiplier is stated on each promotion.
• lodebit reserves the right to void any bonus and associated winnings where it reasonably believes a Player has abused a promotion, including through multi-accounting, collusion, or exploitation of a system error.
• Bonus Funds expire if the applicable wagering requirements are not met within the stated validity period.
• lodebit reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice, subject to compliance with PAGCOR regulations.

All wagers placed on the lodebit Platform are subject to the specific rules of the game or sportsbook market in question, as displayed within the Platform at the time of the bet. The following general rules apply to all wagers:

• A wager is binding once confirmed by the Player and accepted by the lodebit system. Wagers cannot be cancelled or amended after confirmation.
• lodebit uses certified Random Number Generator (RNG) technology for all casino games. RNG outcomes are not manipulated and are subject to independent audit by certified international testing laboratories.
• In the event of a technical malfunction, disconnection, or system error that affects the outcome of a game or bet, lodebit reserves the right to void the affected round or wager and refund the staked amount to the Player's account balance.
• Sportsbook odds are subject to change prior to bet confirmation. The odds displayed at the time of bet confirmation are the odds applied to that wager.
• lodebit reserves the right to impose maximum bet limits on any game, market, or Player account at its sole discretion.
• Any wager placed using funds obtained through fraudulent activity will be voided and the account suspended pending investigation.

The following conduct is strictly prohibited on the lodebit Platform. Breach of any of these prohibitions constitutes a material violation of these Terms & Conditions and will result in immediate account suspension, forfeiture of balance, and potential reporting to relevant Philippine authorities:

• Registering more than one account on lodebit, or registering an account using another person's identity or payment credentials.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by law.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or gain an unfair advantage in any game or sportsbook market.
• Engaging in collusion with other Players, match-fixing, or any form of coordinated betting designed to manipulate game or market outcomes.
• Attempting to exploit software bugs, errors, or vulnerabilities in the Platform's systems or games.
• Engaging in any conduct that constitutes money laundering, including depositing funds from illegal sources or structuring transactions to evade AML reporting thresholds.
• Threatening, harassing, or abusing lodebit staff, support agents, or other Players.
• Misrepresenting your identity, age, location, or source of funds in any communication with lodebit.

All content on the lodebit Platform — including but not limited to text, graphics, logos, game software, interface design, trademarks, sound recordings, and compiled data — is the intellectual property of lodebit or its licensed content providers and is protected under applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the lodebit Platform solely for your personal, non-commercial gaming purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any Platform content without lodebit's prior written consent.
• Reverse-engineer, decompile, or disassemble any Platform software.
• Use lodebit's trademarks, trade names, or branding in any manner that implies affiliation with or endorsement by lodebit.
• Frame or mirror any portion of the Platform on any other website or application.

To the fullest extent permitted by applicable Philippine law, lodebit's aggregate liability to any Player arising from or in connection with the use of the Platform shall not exceed the total amount of real-money funds deposited by that Player into their lodebit account in the twelve (12) months preceding the event giving rise to the claim.

lodebit shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Any interruption, delay, or unavailability of the Platform due to technical maintenance, server downtime, or circumstances beyond lodebit's reasonable control.
• Any loss of data, winnings, or account access resulting from a Player's failure to maintain account security.
• The conduct of third-party game providers, payment processors, or network service providers.
• Any decision by a Player to engage in gambling activity, including any financial losses resulting from wagering on the Platform.

lodebit collects, processes, and stores your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and lodebit's Privacy Policy, which is incorporated into these Terms & Conditions by reference.

By registering an account with lodebit, you consent to the collection and processing of your personal data for the purposes of account management, KYC verification, transaction processing, responsible gaming monitoring, fraud prevention, regulatory compliance, and customer support. For a full description of how lodebit handles your personal data, please review the lodebit Privacy Policy.

lodebit will not sell your personal data to third parties for marketing purposes. Personal data may be shared with PAGCOR and other Philippine regulatory or law enforcement authorities as required by law.

lodebit is committed to promoting responsible gaming across its platform. Gambling should be an enjoyable form of entertainment — not a means to generate income or to cope with financial or personal difficulties. lodebit provides the following responsible gaming tools to all Players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps via Account Settings. Once a limit is set, it takes effect immediately. Increases to deposit limits are subject to a 24-hour cooling-off period before taking effect.
• Session Time Reminders: Players may configure alerts that notify them when they have been actively playing for a defined period of time.
• Cool-Off Period: Players may request a temporary suspension of their account for a period of 24 hours up to 6 weeks. During a cool-off period, the Player cannot log in, deposit, or place bets.
• Self-Exclusion: Players who believe their gambling has become problematic may apply for permanent self-exclusion from lodebit. Self-excluded Players will have their accounts permanently closed and will be prevented from registering new accounts. Self-exclusion requests are processed within 24 hours of receipt.

lodebit supports the PAGCOR Responsible Gaming programme and encourages any Player experiencing difficulties to seek assistance. For more information on lodebit's responsible gaming policies, visit the Responsible Gaming page.

Must be 21 years of age or older to participate. If gambling is affecting your life or the lives of people around you, please reach out to the PAGCOR Responsible Gaming Helpline for confidential support.

lodebit reserves the right to suspend, restrict, or permanently close any Player account at any time, with or without prior notice, where lodebit reasonably determines that:

• The Player has breached any provision of these Terms & Conditions.
• The Player has provided false, inaccurate, or misleading registration information.
• The Player's account activity raises concerns under lodebit's AML or fraud prevention policies.
• The Player is or becomes ineligible to use the Platform (e.g., falls below the 21-year minimum age, becomes subject to a self-exclusion order, or is identified as a lodebit employee).
• Regulatory or legal requirements compel the suspension or closure of the account.

Where an account is closed due to a Player's breach of these terms, lodebit reserves the right to withhold any balance remaining in the account, including real-money funds, pending investigation. Where closure results from a platform-side decision unrelated to Player misconduct, any verified real-money balance will be returned to the Player via their registered payment method within a reasonable timeframe.

Players may voluntarily close their lodebit account at any time by contacting support. Voluntary account closure requests are processed within 72 hours. Any verified real-money balance remaining at the time of closure will be returned to the Player's registered payment method.

lodebit reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, lodebit will provide reasonable advance notice to Players via email to their registered address, a notification displayed upon next login, or a notice on the lodebit homepage.

Your continued use of the lodebit Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised terms, you must cease using the Platform and may request voluntary account closure in accordance with Section 13.

The current version of these Terms & Conditions, together with the date of last update, is always available at lodebit.net/terms-conditions. It is your responsibility to review the Terms & Conditions periodically for changes.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

In the event of any dispute arising from your use of the lodebit Platform, you agree to first contact lodebit's customer support team to seek an informal resolution. lodebit will endeavour to resolve all Player disputes within 10 business days of receiving a formal written complaint.

If a dispute cannot be resolved informally, it shall be submitted to the jurisdiction of the appropriate Philippine courts. Players who believe lodebit has acted in contravention of its PAGCOR licence obligations may escalate their complaint to PAGCOR directly through PAGCOR's official complaint channels.